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Help Centre

Whether you’re ordering your first custom T-shirt, starting your own merch range, choosing the right print method or simply looking for a few answers,
you’re in the right place.

Our Help Centre is packed with useful guides and answers to help you get the most out of your Print Up order. Choose a topic below to find what you’re looking for, contact us, or jump straight into the questions you need answered.

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Questions? We’ve Got Answers.
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From Idea to Print, We’ve Got You.
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  • Email

    hello@printup.com.au
  • Phone

    0437 559 737

FAQ

Find the most frequently asked questions below.
  • Absolutely. If your order doesn't fit neatly into our online options, contact our team for a direct quote and we'll work through the details with you.

  • Yes. We provide custom printed and embroidered workwear, uniforms and branded clothing for businesses, teams and organisations.

  • Yes. Our Print on Demand service is designed for businesses and creators who want to sell custom products without holding large amounts of stock.

  • Yes. Our pricing is tiered, meaning the more you order, the better the price per piece.

  • Yes. Depending on the garment and quantity, we can reproduce highly detailed artwork, gradients, photographs and complex designs using the appropriate printing technique.

  • For the best results, we recommend providing high-resolution artwork, preferably in a vector format such as AI, EPS, PDF or SVG. Don't have print-ready artwork? That's okay — our team can help you work out what’s needed.

  • Turnaround depends on the printing method, garments and order quantity. We also offer a Same Day Printing range for those jobs you need in a hurry — orders must be placed before the advertised cut-off time.

  • Yes. We offer custom printing from just one piece on selected garments, so you don't need to commit to a large order.

  • We offer a range of printing and decoration methods, including DTF printing, digital printing and embroidery. We’ll help you choose the best option based on your design, garment, quantity and budget.

  • Absolutely. Whether you need a handful of garments or hundreds or thousands, we can help with bulk T-shirt printing, branded apparel, uniforms, workwear, merch and more.

  • Our embroidery orders currently start from 12 pieces, making it a great option for business uniforms, teamwear, branded workwear and merch. For larger quantities, we offer tiered pricing so the more you order, the better the price per piece.

  • Minimums vary depending on the garment selected and decoration method. Selected printing options are available from 1 piece, while embroidery currently starts from 12 pieces. If you’re unsure what applies to your order, our team can help.

  • Yes. We can help you choose garments based on your preferred style, fit, colour, quality and budget.

  • This depends on the garment and printing method. Contact us with the details of what you have and we'll let you know whether we can print on it.

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